For our customers using CardConnect for credit card processing, CardConnect is currently experiencing issues with processing payments. They are aware of the issue and are working to rectify the problem. For up to date information on the outage you can go to

On Monday, September 2nd, our offices will be closed for the Labor Day holiday. Our regular business hours will resume on Tuesday, September 3rd at 9 A.M. Eastern Daylight Time.

System Maintenance is scheduled Sunday night, April 22nd, between 10:00 PM and 5:00 AM EST Monday, April 23rd. While these database upgrades and maintenance is necessary, it will mean that our online services will not be available during this maintenance window. These services include: online booking, messaging, remote access, memberships or any account management. We apologize for any inconvenience this work may cause and thank you for your service and patience.

We recently experienced a service outage related to some Amazon Web Services, which affected key functionality of our Remote Access Service. This interruption happened on Thursday, June 22nd, between the hours of 9:00pm and 2:00am EST. The Remote Access Service is now fully restored. If you continue to experience issues with your Remote Access Service, please follow the directions on this Support Article to restart the Remote Access Service and try reconnecting again. You can also restart your computer to restart your service. If you are still experiencing issues afterwards please contact our support team at 1 (800) 604-2040.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Connecting Your Client Computers

These instructions will help you set up, register, activate, and connect your client computer(s) using a network (Multi-Computer or Multi-Location) edition of DaySmart software.

Set Up the Server Computer
If you are going from a single computer license (Solo, Standard, or Professional) edition to a multiple computer license (Multi-Computer or Multi-Location) edition, you will need to register your new serial number on the server before connecting any client computers.
  1. Select Register from the File pull-down menu. Register the program using your online account username and password.
  2. When prompted to activate, choose Activate Now.
  3. Go to File > Database Settings > Connection Settings. Write down or remember the Server Name in the Network Settings section. It will be important when setting up your client(s).
It's recommended that you make sure your server is currently running the most recently released maintenance build of your version. This will ensure that all computers in your network are on the same version and build number.
  1. Go to Help > Check for Update.
  2. Confirm that you want the software to search for available updates by clicking Yes.
  3. If the software states that you're already running the most current version, click Cancel and skip to the Set Up the New Client(s) section.
  4. If the software states that an update is available, you can click the Auto Update button to download and install the update automatically or you can click the Manual Update button to download and install the update on your own. If you download the update manually, be sure to complete the installation before setting up your new client computer(s).
Set Up the New Client(s)
  1. Install the update-only file from the InkBook support downloads page here. Follow the instructions given by the installation wizard.​
  2. ​​Register your software. Start the software and select Register from the File pull-down menu. Register the program using your online account username and password.
  3. When prompted to activate, choose Activate Now.
  4. You may be prompted to select the server. If not, select Database Settings from the File pull-down menu and choose the Connection Settings > Edit Connection Settings.
    1. Select the second option: This is an additional computer (client) and press Continue. Select Manual setup and enter the enter your server name from Step 3 at the beginning of the previous section. Click Continue.
    2. If you cannot remember the name, click the Auto Setup button. Select the server computer from the list and click OK. The client computer will then attempt to connect to the database on the server computer.
    3. If you created a password for your database, enter it and your software will connect. Otherwise, your client should now be connected to your server.
  5. Repeat this section on all remaining client computers.
If you encounter problems connecting your client(s) to the server on the same local network, the article here will troubleshoot these issues.

If you are using a Multi-Computer edition on different local networks or a Multi-Location edition connecting multiple databases, see the article here for help creating a Virtual Private Network and connecting your client(s) to your server.

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